Service Area | Foundation Support Specialist Reviews

Alice Lee

00:55 29 Jan 22

David Gray

22:19 21 Jan 22

Eunhee Hong

19:47 03 Jan 22

Mr. Chris Maxson’s expertise and professionalism is second to none!It’s very hard to find good contractor in TX based on our experience for the past 6 years in here. But this FSS company and Mr. Chris Maxson is awesome, awesome, awesome! We wholeheartedly recommend to anyone who needs help! Thank You!!!!

Debra Edwards

20:14 29 Dec 21

Michael Tyler

17:46 09 Dec 21

The employees that performed the foundation service had 20 to 35 years of continuous experience in this type of work. They were amazingly helpful. They cleaned up after themselves. It was such a pleasant experience. You cannot go wrong choosing this company. I’ll try to send some photos later

John Covington

00:04 04 Dec 21

Done quick and done correct. I hired FSS to level a small addition of a house. Over the decades, this pier and beam addition sank and exhibited the hallmarks of foundation issues. The door was difficult to open/close, drywall cracking around the windows, etc. They came out to conduct a free assessment, we discussed options on how to achieve the desired effect, and they provided a quote. Payment/financing options were available and I went with a 3rd party lender, a reference of theirs. When the crew showed up, they were punctual, professional, and knowledgeable. The job had a couple buried surprises that they handled like pros, naturally. They are quick but it's done right. From breaking ground to job completion was just 5 days. Communication needs a little work though. From hiring, to project start, there are periods of radio silence which is understandable. The improvement is needed regarding follow-ups and returning phone calls. As a client that leaves a message on voicemail or with office personnel, more than 48 hours to get a return call pushes the boundary of acceptable professionalism. Never the less, we did always make positive contact and got the job wrapped up. We all hope to never need a foundation repair company but if you ever do, call FSS. I know I will, every time.

Richard Santano

18:11 22 Nov 21

Marion Bell

20:52 16 Nov 21

We are very pleased with the hard work they did … We would indeed recommend them… and will be using them again when we need them 👍😃👍Thank you Justin …Thank you Fss 👍

Karen Jacobs

15:41 11 Nov 21

Kenneth Smith

00:09 07 Nov 21

Susan Mata Vallejo

19:53 02 Nov 21

Kwan Swiger

14:39 02 Nov 21

Great service, timely and responsive. My drive way was looking real bad and they fixed it up real nicely lifted and filled in the cracks. Would recommend to anyone.

Scott Askinosie

20:01 27 Oct 21

Foundation Support Specialists are amazing! From my first meeting with Deryl to put together our bid Justin and Nathan coming to level out our cement slab. All were professional, able to answer my million questions and very personable. I felt like we were in good hands from beginning to end. The Production Manager Josh also followed up before, during and after the job to make sure that everything and met our expectations. We will be using them for all of our foundation and maintenance needs for our home, driveway and sidewalks. I HIGHLY recommend them for any and all leveling needs.

Dennis Haas

14:45 04 Oct 21

I had a 18' round patio slab in my back yard that we wanted to erect an above-ground pool on but it was terribly unlevel. FSS came out, provided a reasonable bid and after my acceptance, the crew completed the work on the scheduled date. After erecting the pool, we noticed that one side of the slab was still lower. I contacted FSS, who sent a representative out and after looking, agreed that it still needed some work. I asked if we could postpone their return until after the summer season and the pool was taken down. They gladly agreed that would be the best solution for me. I called after we removed the pool, approximately two months later and I cannot say enough about the crew who arrived to complete the project. Justin and Paul arrived and utilizing an elevation tool, spent the afternoon drilling a dozen or more holes to raise the slab perfectly on all sides. They were respectful, pleasant and professional. It's wonderful to get the great service after I had already paid for the project. They stood behind their service, their warranty and their word. I highly recommend them.

Malena Jackson

21:11 29 Sep 21

Update....They called the next day. Explained the necessary steps to go forward. Everyone was so thoughtful and wonderful! Definitely my number one when I go to do my foundation! Have a wonderful day!First.. office staff is great. Has to wait about 2 weeks for inspection. Understandable. $150 for visit. Waived if you use them for the work.Gentleman was nice and respectable. Had them look at my modular home foundation we're purchasing. He said it was temporary foundation. I said I could have sworn I was told it was permanent. Laughed it off for the moment. After all, I could have been incorrect.Anyway, spoke to my realtor. We have documentation showing permanent foundation in 2007.I called the company, upset. First... Bad on me.. I thought I hadn't received the initial cost / inspection.However, the office lady gave me his phone number and he hasn't responded.I requested a new quote. And, in my way of thinking, he needs to come back and go under the house. Which he didn't do. In order to see what actually there, since there is some, if not all, permanent foundation.No response so far.

Don Richards

13:00 11 Sep 21

Chris and his crew were extremely professional, friendly and very respectful. I would recommend them to everyone.

RGIII **

16:13 18 Jul 21

Arturo Vela Jr.

21:24 25 Jun 21

My family noticed cracks on the foundation and inner walls. So I called FSS for an estimate. Taylor Holt did the inspection and gave us an estmate and explained to us the work that had to be done. Got a drawing of location of piers needed.Explained the reaction of the structure once the foundation was raised. tHE CREW was very proffesional and respectful. They kept us up todate on the progres of the work. tHEY DID GREAT WORK AND tAYLOR was great to deal with. We will certainly recommed FSS for any foundation repairs. Very satisfied.

Ben Johnson

12:03 19 May 21

Chris was sent over and did a quick, professional, courteous inspection. Honesty rules and they confirmed that we needed no repairs. No charges, no nonsense. Thanks, FSS and Chris!

Roxanne Shelton

17:04 14 May 21

I have a house that was built in the 1940's. It has been updated several times, the latest in 2016. We expanded the footprint at least three times that I'm aware of so it is a combination of pier/beam and cement. With the last update, we leveled the house which meant, we shimmed the old beams. When the house started settling again, I contracted several firms to provide estimates. FSS was the most comprehensive and we decided to replace all the beams with the steal jacks. The technology was the selling point, but the whole team was exceptional. As per the course, in looking at all the beams, the team found beams and sub-flooring that was compromised. Julio and his experts quickly gave me pictures and estimates to replace the beams and flooring.Not what I wanted to hear, but I really didn't want to do this every 4-5 years. The job went very well. Everyone was so nice, explained the whole process and followed through on all promises.I would recommend this company to anyone. I have life time warranty that is transferable to the next owner. Great job and great team!

David Murray

14:30 04 May 21

I want to start my story from the beginning, I'm 60 year old, whit a house that is 20 years old, 2 years ago I start having foundation problems, little cracks on my floor tiles, I knew this was going to cost me a lot of money to repair, I save for 2 years to get the 10K to fix this problem, I start looking for companies and estimates to do the job, I have different options, but the one that I like most was the proposal of FSS, it wasn't the cheap one but it was the one that I feel it was going to give the results that I was looking for, let me be clear, this was not about the money, there were estimates that I have for 5K, 7K, 15, even 20K, this one was goin to cost me 9K, the difference is that this company uses steel galvanize piers which make it unique , compare with the other ones that just use concrete piers, the waiting time for the job was around 3 months, AND I gave them 3k to reserve the work, that's tell me that this guys were very busy, you know that in 3 months life can change a lot, and more in this days of pandemic, well I lost my job, no income coming, my wife doesn't work due to health problems, so here I am feeling that the world is against me, unfortunately I have to start using the money that I save for the work, but always thinking that my situation was going to change soon, and that I was going to be able to come up with the money that I was using to pay the mortgage, when the time came to schedule the day for the repair to start I was still with no job and no money to complete the payment, I was really depress, I have to tell them to cancel the work, I found out also that day about the 3 days policy, in simple words you have 3 days to cancel after you sign, well I was double devastated, so I call the sales person and he contact the owner Brian, he gave me a call back and I explain to him the whole situation, I have to say I whish we have more people like him, he understood my problem and agree to refund me my 3K, that tells me what kind of a person is this guy, I didn't got the job done FOR KNOW but once I get back on my feet's, I'm going to contact FSS again and finish the work, I definitely will recommend this company to every one that are looking for a high quality job, and the most important the honesty of the owner and the team that works with him, Thanks Brian

Deangelo Harris

15:44 12 Apr 21

Johanna Hernandez

06:44 25 Mar 21

I’m extraordinarily impressed with the service I received from everyone at Foundation Support Specialists, from start to finish...Truly... they went above and beyond to accommodate!!! I’m in no way paid to write this review and am the owner of the property FSS leveled for our family. They were the most knowledgeable, respectful, polite group of men. It wasn’t a new crew everyday! They were well trained and each introduced themselves. They moved things respectfully and were eager to please!! They were willing to move the extra earth wherever we desired on the property and did so with kindness, willingness and to serve us with a smile! They were quick and efficient as they cleaned up after the job was complete. It’s a messy job and they made my lawn look quite decent afterwards. I truly was surprised.I did have 3 other leveling companies measure and give quotes. A fourth wanted to charge me for the quote. FSS was gracious, efficient and provided a free quote. FSS by far gave the best information (it did vary between companies), had the best plan, the best prices, "Galvanized" pipe and a FREE -LIFETIME TRANSFERABLE Warranty! . None of the other companies offered that. It truly was an easy decision.All my questions were politely and respectfully answered (and I had PLENTY!). After the lifting was complete AAAND the Renowned Texas Freeze had thawed, they performed another hydrostatic test. DrainWorks found some leaking under my foundation, unfortunately this particular Drain leak had been there since 2012!!! Josh with FSS actually had found it!!! FSS truly has been an answer to my prayers. DrainWorks was on it!!!! DrainWorks gave me the Best price in town because I was a FSS customer! Between these two amazing sister companies?!? A 9 year old drain leak was resolved that a few other companies last year had missed while under my house for another plumbing leak in the same area!!! (Yep you heard me right, 2 tunnels in one year! ). But we’re happy and dry now!!!! (There were no $ surprises or additions in the end)Josh, Jeremy, Daniel, Dennis and David and the rest of those respectful hard working men I so appreciate. I apologize for not recognizing everyone... as they all were extremely well trained, respectful, kind, helpful and hard working.I did choose to have them back fill with poly foam, densely to firm up all the areas. It was awesome to watch and the best choice for us!!!Thanks FSS TEAM for answering my sincere heartfelt prayers and doing such a fabulous job in taking care of not just our house, but our home ♥️Hope this helps you make the best decisions for your situation.

Cynthia Voyce

20:12 24 Nov 20

After an initial less than satisfying experience, the owner contacted me and corrected the problem. It is evident that this company cares about their customers and has the expertise to do the work I need done. I am looking forward to completing the project.

Pat F

20:08 30 Oct 20

My initial evaluator was Daryl who very professional, knowledgeable, and well prepared. He explained the proposed work and overall quote nicely. My tech crew was Jose & Erik. Both were very professional, courteous, and willing to explain any questions about leveling the concrete decking around our pool. They provided realistic expectations, remained focus during the project, and cleaned the area when they were done. They also reminded me of the 3-year warranty which is very reassuring with the unstable soil in our area. Very pleased overall.

Sanjay Motwani

19:57 15 Oct 20

FSS team is one of the top-notch teams one can expect to work with. Right from the proposal stage with Chris Maxson, detailed consultations with Brian Holt on the solution, and final implementation with Joshua Long + team...they always start with listening to your needs as a customer and then share their best inputs with you. They were very diligent in proposing the right equipment and scope of work based on our needs for crawl space encapsulation. Equally importantly, we very much appreciated them quickly resetting the course of action when a mistake was made in ordering the right part. It was also great to see them come back for the annual service inspection!

Lisa Dietert

23:14 05 Oct 20

Jose and his partner did a great job at my home today. Real professional. Would definitely recommend. Thank you!!

George Camarillo

23:10 16 Sep 20

Jose and Eric were awesome and are 2 great guys that were super friendly and respectful. They were knowledgeable and explained the work (poly leveling) to me and did an awesome job!! They were great!! Would definitely recommend FSS.

Frank Poyas

17:53 10 Aug 20

Selected from several bids, not cheapest but seemed most complete and trustworthy. Work went smooth, did everything as ordered. Jose explained every step and was most helpful. I would recommend this organization to anyone needing leveling of their walkways due to land sinking and shifting.

Aaron Benton

20:52 07 Aug 20

Everything about my experience with Foundation Support Specialists was outstanding, and far exceeded my expectations. We thought we needed major foundation repair, but FSS was quick to point out that we were well within structural tolerances, and a major repair was unnecessary. We did decide to have our sidewalk raised, as it had sunk unevenly over time. The process was quick and a great value. The sidewalk and seams look brand new! These guys are legit, and their customer service is impeccable. I would not hesitate to recommend them to anyone, even if you aren't sure what's needed. They are honest and trustworthy!!!!

Joe Reynolds

10:54 04 Aug 20

I'm in the process of purchasing my first home. During the inspection stage, I asked FSS to check my foundation. Brian came out and looked everything over quick and easy, painless and affordable. With all the foundation issues we have in SA he made me feel a lot more comfortable about my upcoming purchase. I'd definitely recommend these guys!

Drew D

21:50 23 Jul 20

katra

19:06 21 Jun 20

My house is on a pier and beam foundation. It was built in 1941. I have lived in it for 15 years. After a few years I noticed the floor begin to sag in areas. Then, a few months ago a beam completely collapsed under my kitchen floor. FSS was doing a foundation repair for my mother (her house is over 100 years old), so she recommended them to me. One of the owners of the company, Brian Holt, came out to assess the situation. He was very professional. He got his crew out immediately to replace the beam, but then we discovered the dire condition of the wood under the house. Prior termite damage and years of moister had rotted all the wood under my house. You could pull the wood apart with your fingers. When FSS started the foundation replacement, the lead noted the home’s wood floors were built directly onto the joists. There was no subfloor. The original wood floor was rotted as well and would also have to be replaced. Brian said his crew could remove the rotted wood and put in a subfloor. I had already decided I was going to have luxury vinyl plank installed to replace the wood floor. I was uncertain about having a foundation company replace my wood floor with subfloor, but Brian spent a lot of time with me explaining what his crew would do and why they would be the best people to perform the repairs. Brian stated they would be done in two weeks and the project was completed in two weeks on the dot. Brian’s crew was led by the foreman, Ignacio (Nacho) Chavira. He is such a kind, considerate man. He would check in with me at the start of the day to tell me what they were going to work on and before he left at the end of the day, Nacho would tell me what the plan for the next day was. If I had any concern, I would point it out, and it was dealt with immediately. On a side note, Brian saved me thousands of dollars. I thought I needed a French drain in my yard. Brian showed me how, with just a few inexpensive changes, I could improve my drainage. I implemented these changes and my yard drains beautifully now. You can trust this company. They were so good to my mother and to me. If you are looking for a company who cares about your home and you, you should choose FSS. I will recommend them to anyone.

Enrique Martinez

21:04 16 Jun 20

Connie Murphy

14:31 07 Jun 20

It is with great pleasure to recommend Foundation Support Specialist for your foundation repair needs. The FSS Foundations Team completed a challenging job to stabilize our portable commercial building. The crews are very professional, expertise in their field, and complete the project on time. The team also takes immense pride in their work and getting the job done the first time correctly.Foundation Support Specialist will go the extra mile to make sure you have the needed service within any company’s budget. The price they quote is the price you get, no changes when it comes to working orders. It is hard to find companies that still hold integrity and trust in high regard. Foundation Support Specialist, you can count on for your foundation needs.While some of the big names foundation repair companies may claim that they are the best when it comes to foundation repair, you will quickly find out that is not the case. Hire Foundation Support Specialist for expertise work. This company is truly the best!Sincerely,Constance M.

Jess Rodriguez

22:33 22 May 20

Lori Tobei

19:38 20 May 20

J B

11:21 01 May 20

I honestly think that this is one of the best experiences that I have had with a major expense to my home. Richard is absolutely awesome!!! Josh and the crews are very professional. Possess knowledge, integrity, honesty, extremely hard-working, and dedicated to the finishing the job correctly!

ryan Mainard

12:35 11 Apr 20

Great foundation company that will give it to you straight and get the job done right.

Valerie Prince

20:22 24 Mar 20

After finding major cracks in my brick work on my exterior brick and inside drywall I knew what the deal was. A couple of years prior to that I had found that my ceramic tile was cracking. After extensively reading reviews I chose 3 foundation companies to come out and walk with me asking each one the same questions at the end of our "tour" I chose FSS and I have no doubt that my decision was the very best. Not only are all the owners and employees knowledgeable and super courteous but their work is top notch. Do your homework and make your decision but keep in mind the investment in your home is great and the damage done by a company that does not deliver a good product will be much more costly in the end and will devalue your home.

john curtis

19:41 17 Mar 20

Today we had a review of an issue in our house with tiles up-heaving, leading to a suspicion of our foundation being damaged., I had Olshan come into my home and do an evaluation of my foundation. Scott, was the representative from Olshan, and I can not say enough of how pleased I was with Scott's evaluation. He inspected a significant portion of our house, and taking a large amount of measurement of the house, pertaining to the foundation slipping or moving. He did measure evey crook and corner of this house. I was impressed. He also took the time to completely explain what we up against, while at the same time giving me suggestions how to approach the rest of the problem. . I cannot say enough about the effort he put forth to address our problem. A wonderful gentlemen, who knew his craft, who was kind and considerate, and someone who I was pleased with, and the fact that we choose. Olshan to address our problem.

Irma Latour

13:34 05 Mar 20

It has been a great experience working with FSS from the very start, meeting with Chris Maxson, to the completion of my foundation. The entire staff at FSS was very professional and showed a real concern for my project. I really appreciate the time, effort and support that was given to me when I had to deal with my insurance company concerns in relations to my foundation needs. Thanks again to Richard and the entire staff at FSS. Great job!

Radar SYLB

04:38 01 Mar 20

Bill Chandler

23:01 11 Feb 20

Sobrina Maguglin

19:10 11 Feb 20

Anthony “Tony” Gamez

03:03 19 Jan 20

Have good co-workers, and very good and understanding bosses.

Matthew Moody

00:11 11 Jan 20

Cynthia Jernigan

02:45 30 Dec 19

Sam Pemberton

20:39 05 Jul 19

We just finished a job by Foundation Support Specialists. We were in turmoil for a year dealing with various engineers and other companies trying to figure out what to do with our pool and wall around the pool. Thankfully we finally found a structural engineer, Homer Parker, that was able to put a plan together and referred us to Foundation Support Specialists to do the work. Our dealings were with Brian, Josh, and the leader of the crew, David. All were exceptional. The work was done as promised, on time, with absolutely no issues. Communication was very good. HIGHLY RECOMMENDED for any sort of foundation, structure, or other work.

Josefina Macias

20:07 31 May 19

They a very hard-working and they have very good service they get the job done they're very understanding....

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